Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Link code?

Jump to solution
I was never given the link code for my new roku SE?? How do I get a new one or what do I do next to activate?
0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: Link code?

Jump to solution

Thanks for the inquiry.

If you are looking how to factory reset your device, visit our Support page here: How do I factory reset my Roku® streaming device?

You can follow the step by step process shown in our handy setup videos for your device located here to see how to get a link code and activate your device: https://support.roku.com/category/115001360548--troubleshooting

(Note: Some users may also see an updated email activation flow when linking a device. If you get prompted to enter your email address when linking a device, follow the instructions on-screen, and use the email sent to your inbox to complete activation.)

@llc36  Can you please explain what you mean by trying to use the Roku on your iPad? If you are looking to watch The Roku Channel on your iPad, you will need to use the Roke mobile app. For more information, visit our Support page here: How do I install the Roku® mobile app?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
18 Replies
Level 17

Re: Link code?

Jump to solution

Factory reset it either through the menu, or look for pin hole in the back of the roku.

Edmund
0 Kudos
Highlighted
Level 7

Re: Link code?

Jump to solution

Help?

Same problem, but no pinhole or reset option on menu.  How can I get link code (trying to use Roku on iPad, TV ok.)

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Link code?

Jump to solution

Thanks for the inquiry.

If you are looking how to factory reset your device, visit our Support page here: How do I factory reset my Roku® streaming device?

You can follow the step by step process shown in our handy setup videos for your device located here to see how to get a link code and activate your device: https://support.roku.com/category/115001360548--troubleshooting

(Note: Some users may also see an updated email activation flow when linking a device. If you get prompted to enter your email address when linking a device, follow the instructions on-screen, and use the email sent to your inbox to complete activation.)

@llc36  Can you please explain what you mean by trying to use the Roku on your iPad? If you are looking to watch The Roku Channel on your iPad, you will need to use the Roke mobile app. For more information, visit our Support page here: How do I install the Roku® mobile app?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Highlighted
Level 7

Re: Link code?

Jump to solution

Is it possible to get Roku to re-display the Link Code after the setup or does it always have to be factory reset?

Highlighted

Re: Link code?

Jump to solution

Today is 3/26/20 today I got my new Roku ultra streamer!

***Please Be Aware***

when you install the Roku ultra for the first time or any Roku streaming player at this point it will ask you for a link code, and tell you to login through a web browser and type in a link code. The link code sends you to someone probably from China, lol that is asking for $89.99 to subscribe to the brand-new Roku service. I was not aware of this so I questioned it in my head as my wife wanted to continue. I said wait a minute Roku does not offer any subscriptions anywhere. At least as far as I ever knew. That's not all, that person at the other end of the link Harley was offering the new Roku service for $89.99 but he was offering two additional monthly subscriptions,, $119.99 for a five-year plan and a plan for $179.99 which was their lifetime ultimate subscription plan. Believe me this is no joke! To get out of this, and not spend any more money, scroll down and still you see an additional Roku.com link. This is the normal link to get into Roku not the one you first came across at the guy was trying to charge you. Awfully Roku.com see this and report back I. The guy was tied in with the link directly linked through the Roku player in my previous Roku account.

Highlighted
Level 7

Re: Link code?

Jump to solution

Thanks much, good advice.  I didn’t get the guy in China but didn’t write down the link code and can’t remember it so I can link other devices. From what I’ve read in the posts the only way to get it again is to reset and start afresh.  One post said to hold down the * button and get a new code.  That doesn’t work.  You would think there would be an easy way to get the code again or reset it through Roku.com. Thanks 

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Link code?

Jump to solution

@Pokupoku 

Thanks for the inquiry.

Please be aware that each device will require its own unique link code, they will not work for other devices. If you need to reactivate a device and need a new link code, we would recommend trying to perform a factory reset on your device to obtain a new code. 

For more information on how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Level 7

Re: Link code?

Jump to solution

I totally re-set the Roku tv using the recommended instructions, got the same link code as I did on my first set up (I recognized it after I saw it again posted on the tv) and the link code I was given the second time won't work on the rook.com website to link a device

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Link code?

Jump to solution

@calamity 

Thanks for the inquiry.

Please make sure to be signing into your Roku account on my.roku.com or using roku.com/linkWhen entering roku.com/link into your web browser, type it correctly to avoid fraudulent websites.

For more information about activating your device, visit our Support page here: How do I activate or link my Roku® streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos