Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Jupaterr
Level 7

Link Code Not Displayed Upon Setup

I have purchased the Onn Roku TV and tried to setup multiple times to get the Link Code, but to no avail the code is never displayed.  Please, someone explain to me in detail how I can get this code to show before I waste anymore money buying another TV or Roku Device.  I have already checked my connections, I have Spectrum Business class internet and have already done 3 factory resets to get this code on both my Onn Tv and Roku Express.

 

Please Help

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Link Code Not Displayed Upon Setup

@Jupaterr

Thanks for the post.

Are you being prompted to enter your email address to be sent a link code or does the screen state that a link code will be shown on screen? Can you provide a screenshot/image of the issue you are experiencing on screen?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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