Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Keeps updating

Roku streaming stick+ keeps updating and restarting during setup.  It will not progress beyond this point in the setup.   I've setup another one in the house without issues.  Internet is good.  Restarted everything too.

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2 Replies
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Level 16

Re: Keeps updating

Sometimes when you let it sit for a while unplugged...let it cool off.

Later immediately do a factory reset with it powered on. And see.......

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Roku Employee
Roku Employee

Re: Keeps updating

@starboomer2006 

Thanks for the note.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to update your device and see if you can get the device set up. Then once the device is set up, trying to connect the device back to your wireless network.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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