Getting Started - Setup & How-to

[Scooter2]

Just setup my 4th Premiere Plus - instead of getting the normal screen I get the ROKU letters jumping around - takes a bit to then get rid of that to get HOME screen - none of the other Premiere Plus setups have done this.  Is there a way to get rid of the jumping ROKU letters ?

[Tivoburkee · Accepted solution]

How is this roku stick plus powered? Using the tv usb port or plugged into a wall outlet? If its the tv usb port, which loses power when tv goes off and returns when it turned on, that like plugging and unplugging the power from the roku each time and after a power interruption you get the bouncing roku.

[georgette1]

Mine jump too and then connection is lost!!!!!!   "incompatible video signal has been received. heck the output device settings.

[Scooter2]

I am connected via USB port - will go directly to the wall plug and see if that helps - never thought about that.  Thanks very much

[Scooter2]

Winner - winner - chicken dinner.  No more jumping letters !!  Plugging into wall outlet cured the problem -- many thanks for the tip.