Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

It keeps saying invalid email

It keeps saying invalid email when I try to set it up. I think that my email address that I've had for years is pretty "valid"

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3 Replies
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Level 19

Re: It keeps saying invalid email

Does the email address have an unusual domain? Roku may not accept it? 

Edmund
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Level 7

Re: It keeps saying invalid email

I'm trying to set up roku account and it says my email is invalid 

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Roku Employee
Roku Employee

Re: It keeps saying invalid email

@Junior928 

Thanks for the post.

Have you verified that you've inputted the correct email, or is it possible that you already have a Roku account under that email address?

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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