Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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virtualoo
Level 7

Idle menu won’t go away

If I don’t touch the remote for too long, there is a screen in top left corner that keeps showing up and won’t go away until I click a button on the remote. How can I make it stop doing that?
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5 Replies
Community Manager
Community Manager

Re: Idle menu won’t go away

Hi there, 

Thanks for the note. Could you please provide more details about the 'screen' that you are seeing in the upper lefthand corner? If possible, please take a picture of this screen that appears and attach it in your reply. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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virtualoo
Level 7

Re: Idle menu won’t go away

How do I put a picture in my reply?
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Community Manager
Community Manager

Re: Idle menu won’t go away

Follow the steps below:

To insert an image in a post:

  1. Start a new post.
  2. Click the Photos icon in the text editor's toolbar.
  3. Choose one of the image source options and follow the on-screen instructions.

Screen Shot 2019-11-05 at 4.51.52 PM.png

Tanner D.
Roku Community Manager
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virtualoo
Level 7

Re: Idle menu won’t go away

I’m on a mobile device so I don’t see any of those options. Do I need to be on a computer? It doesn’t give me an option to do anything but reply or associated products and message tags
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virtualoo
Level 7

Re: Idle menu won’t go away

https://answers.yahoo.com/question/index?qid=20191106062516AADlCgK

I was able to post the picture asking the same question on yahoo answers for clarification on my problem
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