Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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hilarykate
Level 7

IP Address

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Hey! 

I am trying to setup my roku. 

I want to set it up manually on the app, but I need the IP Adress. 

Everything I have found says you need to go into settings, but I can’t do that because this is a brand new device needing to be setup. 

The option of settings is not available. 

Any help is greatly appreciated. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: IP Address

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@hilarykate

Thanks for the post.

As @renojim mentioned, when you are setting up your Roku device for the first time, you will need to use the physical remote.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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renojim
Community Streaming Expert

Re: IP Address

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If it's new, why aren't you using the remote that came with it?  You can't use the app to set up a Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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RokuDanny-R
Roku Employee
Roku Employee

Re: IP Address

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@hilarykate

Thanks for the post.

As @renojim mentioned, when you are setting up your Roku device for the first time, you will need to use the physical remote.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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