Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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hilarykate
Level 7

IP Address

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Hey! 

I am trying to setup my roku. 

I want to set it up manually on the app, but I need the IP Adress. 

Everything I have found says you need to go into settings, but I can’t do that because this is a brand new device needing to be setup. 

The option of settings is not available. 

Any help is greatly appreciated. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: IP Address

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@hilarykate

Thanks for the post.

As @renojim mentioned, when you are setting up your Roku device for the first time, you will need to use the physical remote.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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renojim
Level 21

Re: IP Address

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If it's new, why aren't you using the remote that came with it?  You can't use the app to set up a Roku.

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RokuDanny-R
Roku Employee
Roku Employee

Re: IP Address

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@hilarykate

Thanks for the post.

As @renojim mentioned, when you are setting up your Roku device for the first time, you will need to use the physical remote.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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