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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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selectskin
Level 7
‎02-12-2020 09:59 AM

I created a new account and need to connect to my Roku

I can't find an activation code to connect

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RokuDanny-R
Roku Employee
Roku Employee
‎02-13-2020 10:45 AM

Re: I created a new account and need to connect to my Roku

@selectskin 

Thanks for the inquiry.

Once you've created your new account, you will need to try to perform a factory reset on your device. After your device has been factory reset, you will then be able to link your device to your new Roku account.

For more information on how to perform a factory reset on your Roku device, visit our Support page here: How do I factory reset my Roku streaming device?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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