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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Jrljones
Level 7
‎11-03-2019 08:30 PM

I cant get out of the set display type window. Help..

I am setting up my roku and it wants me to set the display type. Once i select 1080 it puts me in a loop i cant get out of.
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4 REPLIES 4\
RokuDanny-R
Roku Employee
Roku Employee
‎11-05-2019 12:03 PM

Re: I cant get out of the set display type window. Help..

Hi there!

Could you please provide more details about the issue you are seeing. Which Roku device are you trying to setup? What kind of loop are seeing? Are you being prompted with an error message?

With more information, we can continue assisting you here! 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Pms
Level 7
‎12-26-2019 05:35 PM

Re: I cant get out of the set display type window. Help..

I am trying to get out of the display type setting on the roku Express. It keeps telling me I didn’t make a selection and to try another. It just keeps repeating this. It won’t let me move forward or back.

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SDL39FAN
Level 7
‎01-11-2020 10:41 AM

Re: I cant get out of the set display type window. Help..

I have Express Plus and getting the same issue.  I try auto select, 720, and 1080 and screen goes blank, comes back with that I didnt confirm the display type.   I have been through the loop 3 times now for each option.....

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ronv914
Level 7
‎04-03-2020 04:13 PM

Re: I cant get out of the set display type window. Help..

Did you ever find a fix for this? I'm having the same issue with my Premiere+

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