Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

I am on vacation and bought a new roku for my summer home.

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Do I need to create a new account for the new location and new roku in order to sign in to my spectrum app? I can get the app, but it doesn't like the username and password I use at the other location. I can sign on to spectrum on my smart phones

 

Thanks

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Roku Employee
Roku Employee

Re: I am on vacation and bought a new roku for my summer home.

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@Scbarber 

Thanks for the post.

You do not need to a create a new Roku account for another device. You can link the new device to your current account.

However, for more information about that channel's authentication and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

For more information about having multiple devices, visit our Support page here: Do I need a separate Roku account for each of my Roku® streaming devices?

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: I am on vacation and bought a new roku for my summer home.

Jump to solution

@Scbarber 

Thanks for the post.

You do not need to a create a new Roku account for another device. You can link the new device to your current account.

However, for more information about that channel's authentication and functionality, you'll want to contact Spectrum support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Spectrum support here: https://www.spectrum.net/support/

For more information about having multiple devices, visit our Support page here: Do I need a separate Roku account for each of my Roku® streaming devices?

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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