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dougkkkkk
Channel Surfer
‎07-19-2021 10:48 AM

I am not receiving the confirmation email and yes, spam folder has been checked

I have tried three times, and no email received so I can actually use this device. If nothing is solved in a few hours, back to the store it goes and never do business with ROKU again. I cannot believe there is NO NUMBER TO CALL!

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dougkkkkk
Channel Surfer
‎07-19-2021 11:54 AM

Re: I am not receiving the confirmation email and yes, spam folder has been checked

NO NEED TO ANSWER THIS POST. DUE TO THE FAILURE OF ROKU TO OFFER QUICK AND EASTY SUPPORT; I HAVE TAKEN THE POS (PIECE OF S***) BACK TO THE STORE AND ORDERED AN AMAZON FIRESTICK. AT LEAST THEY HAVE SUPPORT YOU CAN ACTUALLY TALK TO IN A SANE AMOUNT OF TIME.

I ONLY HOPE MY OTHER ROKU THAT IS A FEW YEAR OLD KEEPS GOING, BUT WHEN IT DIES; AMAZON WILL GET THE BUSINESS; NOT ROKU.

 

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DBDukes
Community Streaming Expert
‎07-19-2021 12:11 PM

Re: I am not receiving the confirmation email and yes, spam folder has been checked

Your caps lock key is stuck.

Also, did (816) 272-8106 not work for you?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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