Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Putts
Level 7

How to transfer from Firestick to Roku

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I want to change from using a Firestick to using a Roku Ultra. How do I transfer my streaming services to Roku Ultra and maintain any special offers? For example I subscribe to Paramount+ with the first year 50% off. This represents $50 to me so I would like to keep that discount.

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DBDukes
Community Streaming Expert

Re: How to transfer from Firestick to Roku

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How did you log in to Paramount Plus on your Fire device? Can you use those same credentials on the Paramount Plus Website? If so, just use them on the Roku app.

Same for all the apps.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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DBDukes
Community Streaming Expert

Re: How to transfer from Firestick to Roku

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How did you log in to Paramount Plus on your Fire device? Can you use those same credentials on the Paramount Plus Website? If so, just use them on the Roku app.

Same for all the apps.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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makaiguy
Community Streaming Expert

Re: How to transfer from Firestick to Roku

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Did you subscribe to Paramount+ directly on the paramountplus.com website?  If so, you should be able to log into your existing Paramount+ subscription on any platform for which Paramount has created an app.

If you subscribed via a 3rd party platform like your Amazon Firestick, however, your subscription likely is accessible only on that 3rd party platform.  Paramount may not recognize your subscription when on a different platform because your subscription is not with Paramount but with the 3rd party you signed up with.  The same situation exists with most other premium subscriptions.  The convenience you gain in consolidated billing brings with it a loss of flexibility.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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Putts
Level 7

Re: How to transfer from Firestick to Roku

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Thank you very much for your response. I'm new to streaming but I have a Paramount+ login so I expect that will work.

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