Getting Started - Setup & How-to

[hkgoer]

I have a Roku 4 from a gift 2 years ago, the item came with practically no setup Instruction and getting to contact Roku is a greater problem.  Any advice

[Tivoburkee]

With it powered on, look for reset pinhole on the roku, stick something in the hole hold for over 30 seconds. If you still have oem roku remote, you will have to pair it to roku 4 again, so when its roku bouncing on the screen press and hold the pairing key in the battery compartment, when it stops bouncing on-screen release for a bit and start pressing again until you get conformation the remote is paired. 

Set the language, enter your internet network and password. Then there should be a link code, with roku.com/link address, DO NOT enter that into search engine like google or bing!! Enter it on your computer or cellphone browser address bar, and follow the prompts to set up a an account. 

Never pay anyone to activate your roku or for roku customer service. There are bunch of scam artist out there to take your money. 

[hkgoer]

My Roku 4 has no reset hole

Thanks 

[andyross]

On the Roku 4, there is a 'button' on the bottom that says RESET. Use that in place of a reset hole.

[hkgoer]

Yes I got it going. But why Roku didn't include this information with the product.

Thanks twice

[andyross]

Welcome to modern electronics. They are supposedly so simple to use that there are typically very basic to minimal instructions.

[RokuDanny-R]

@hkgoer 

Thanks for the inquiry.

For information about how to setup your Roku device, visit our Support page here: How do I set up my Roku® streaming player or Streaming Stick® (any model)?

Thanks,
Danny