Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Chris_NC
Level 7

How to permanently log on as a different user?

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Dear User Community,

I gave one of my Roku sticks to my father in law. I asked him to create an account and then log on with his account, so he could then select and pay for whatever services he wants. Unfortunately I now realize is it not obvious how to do this. After many minutes of searching through the Roku Settings menus, I found that you can log on in "Guest User Mode". I would prefer either of the following alternative approaches:

- permanently log on as a different "primary" user

- Apply a full reset to the device so it can be set up from scratch, just as if it was a new device (I just thought of this option and will search through the menus to see if I can find it)

Thanks for your help!

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Strega
Level 15

Re: How to permanently log on as a different user?

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2 REPLIES 2\
Strega
Level 15

Re: How to permanently log on as a different user?

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Chris_NC
Level 7

Re: How to permanently log on as a different user?

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Thank you for the quick link to the Factory Reset instructions! That will save me a lot of time !!

Thanks again!

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