Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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be_li-da
Level 7

Re: Get a link code on a Roku TV i already have been using

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yes it did! the tv wont allow me to sign in either i don’t  know if that can be a reason or an effect of not linking it 

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Rasputin
Level 7

Re: Get a link code on a Roku TV i already have been using

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@be_li-da wrote:

yes it did! the tv wont allow me to sign in either i don’t  know if that can be a reason or an effect of not linking it 



What?

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renojim
Community Streaming Expert

Re: Get a link code on a Roku TV i already have been using

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@be_li-da, we need more details on exactly what's happening.  Once you factory reset a Roku it restarts and displays the "Select your language" screen.  After that it should try to connect to your network and then it should try to link to your Roku account.  How far in the process did you get?  Were there any error messages?  What screen is displaying right now?

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cspears
Level 7

Re: Get a link code on a Roku TV i already have been using

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Not true!! To view courses I have purchased from Great Courses on my Roku TV I have to use the link code. I do not have it as nowhere was I warned that I would  need it for other things after setting up my tv so I deleted the email once I set up my tv.

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renojim
Community Streaming Expert

Re: Get a link code on a Roku TV i already have been using

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@cspears, you have to contact Great Courses.  Your problem has nothing to do with the link code that Roku used to use to link a device to a Roku account.  Roku abandoned link codes a long time ago for device-to-Roku-account linking.  Individual channels/apps may use them, but that has nothing to do with Roku.

https://www.thegreatcourses.com/support/faqs

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Amynboys4
Level 7

Re: Get a link code on a Roku TV i already have been using

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Won’t that wipe out my whole Roku?

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renojim
Community Streaming Expert

Re: Get a link code on a Roku TV i already have been using

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@Amynboys4, what are you trying to do?  You may want to start a new topic and state your problem clearly and completely.

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