Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

How to find MAC address when setting up

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How can I access the MAC address when setting up. My school requires a form to be filled out and you have to have the MAC address and is there any way I can access it through the setup screen?
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Level 19

Re: How to find MAC address when setting up

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Hi there,

Your device's MAC address is only accessible in Settings>System>About. You may need to connect your device to another network first, to complete setup and retrieve that information, such as a mobile hotspot. 

 

Thanks,

Tanner

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Highlighted
Level 19

Re: How to find MAC address when setting up

Jump to solution

Hi there,

Your device's MAC address is only accessible in Settings>System>About. You may need to connect your device to another network first, to complete setup and retrieve that information, such as a mobile hotspot. 

 

Thanks,

Tanner

View solution in original post

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