Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

How do I get help for a missing part for Roku Express?

I was given a Roku Express as a gift. It is missing the cord that connects the Roku to the outlet for the wall. How do I get it? I've tried both calling Roku and looking on this site and all I get is your product is not eligible for support. An incomplete product and not able to use it at this point.

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: How do I get help for a missing part for Roku Express?

@wannawatch 

Thanks for the inquiry.

If you are looking for a replacement part, visit our Support page here: Player Accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos