Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
To change the Roku account linked to your Roku stick, you'll be needing to factory reset it to sign the email out. Once done, proceed by linking it to your own email. Here are the instructions you can follow:
Re: How do I change the e-mail account on the Roku Stick?
@densolis- It sounds like you received a Roku unit that had been set up and linked to the user's account but then returned to the store.
The procedure outlined by Kariza will return your Roku to a new-in-the-box-condition and allow you to set it up from scratch. This will enable you to link it to your account during the setup process.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
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