Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Moonchild
Level 7

How do I Transfer Channels to new device

Roku advised me that I needed to get a new device in order to support some of my apps. I have received and activated Express+. How do I get access to things like ESPN, ESPN +, Hulu, Netflix, etc which I have active subscriptions too?  Thanks for any help you can give me. 

4 REPLIES 4\
RokuDanny-R
Roku Employee
Roku Employee

Re: Upgrade device to Express +

@Moonchild 

Thanks for the inquiry.

If your previous device had active subscriptions to all of the channels you have listed, all you need to do is link your new Roku device to your Roku account, and sign into those channels with your authentication information.


Thanks,
Danny

Danny R.
Roku Forum Moderator
Nelpit
Level 7

Re: Upgrade device to Express +

Will this transfer work with Spectrum TV, which is no longer allowing downloads from the ROKU store?

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jarob99
Level 7

Re: Upgrade device to Express 4K+ Spectrum?

I had to upgrade my Roku as it would no longer play nice with my Wifi.  Install was fine but how do I transfer my Spectrum TV app to the new device since it is no longer downloadable??  

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renojim
Community Streaming Expert

Re: Upgrade device to Express 4K+ Spectrum?

@jarob99, if you had it on your old device and you linked your new device to the same Roku account (check the email addresses under Settings->System->About) it should be installed automatically.  If it wasn't, you'll have to contact Spectrum and they'll give you a code to install it.

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