Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 8

How Do I Exit Guest Mode?

How did my TV even get in guest mode and how do I get out of guest mode ... I pushed disable guest mode and it says I need a pin but I already have one

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2 Replies
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Roku Employee
Roku Employee

Re: How Do I Exit Guest Mode?

[post moved to appropriate board and title changed to denote issue]

Hi,

Thanks for the inquiry.

You can sign out of Guest Mode in your Roku device or online from your Roku account.

For steps on how to exit Guest Mode, visit our Support page here: How do I set up Guest Mode on my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: How Do I Exit Guest Mode?

My tv's have done the same thing. Randomly went into guest mode. One tv at my bar (work) and separately my home tv. The pin does not get me out of guest mode. How do I eliminated this mode all together so this doesn't happen again. Firstly tho, how do I get out of guest mode? Factory reset does not work, goes directly back into guest mode...