Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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greggp
Level 7

Help with log out log in with other acct Do i loose all my apps and it does a factory reset ????

Help with log out log in with other acct Do i loose all my apps and it does a factory reset ????   why would it not load the apps thats with my other acct i want to log into with. A factory reset means that 2nd roku will not automatically load my acct i want to use? I have to reinstall all apps ? 

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atc98092
Level 21

Re: Help with log out log in with other acct Do i loose all my apps and it does a factory reset ????

A factory reset returns a Roku device to as delivered when new condition, with the exception of it keeping whatever OS version has been installed. It does not revert the OS back to what it had from the factory.

When you link the device to an existing Roku user account, it will automatically install all channels that are associated with that user account, along with some defaults that Roku feels you might want, even if they currently aren't part of the user profile. But you will have to log into any channel that requires user authentication (such as Netflix), as Roku does not retain that information in their database. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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