Getting Started - Setup & How-to

[Bucky53]

I have upgraded one of my Roku units and I want to give it to a relative.

What do I need to do to remove my personal information and accounts?

I want to make sure they can't do anything that will result in charging me.

[andyross · Accepted solution]

Go to Settings/System/Advanced System Settings/Factory Reset.

When your relative goes to link their 'new' Roku, make certain they use these exact links to avoid scam sites. If they ever get anything saying to call a number, STOP IMMEDIATELY!! Roku has NO user service phone number.

Main site: https://www.roku.com/

Create account: https://my.roku.com/signup

Create account with no credit card info: https://my.roku.com/signup/nocc

Link device: https://my.roku.com/link