Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Gaga17
Level 7

Getting past the pairing screen ?

When setting up my remote blinks green but the tv is stuck on the screen that says Pair your remote. Can’t get past it … tries pushing the ok button and nothing works!

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1 REPLY 1\
StreamerUser
Level 20

Re: Getting past the pairing screen ?

Make sure you are using the supplied USB AC adapter (and not your TV's USB ports)

Try holding the remote just a few inches from the Roku.

If need be:

1) Pull the batteries out

2) Restart Roku

3) At the pairing screen, replace the batteries (should be flashing green) and hold it a few inches away (give it 10-20 seconds)

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