Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Free Roku Channel on Samsung Smart TV

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I have a registered free Roku Channel account on my Samsung Q70 2019 SmartTV.  Roku's web interface won't add channels to my account because it won't recognize the TV as a device even though it's registered.  This looks like a bug.  Hey Roku, can you fix this?

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Roku Employee
Roku Employee

Re: Free Roku Channel on Samsung Smart TV

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@botsla 

Thanks for the inquiry.

You will only be able to add channels on a Roku device or a Roku TV. The Samsung SmartTV allows access to The Roku Channel, but it does not have the capability of adding channels as it is not a RokuTV.

For more information about about adding channels visit our Support page here: How do I add channels to my Roku® streaming device?

For more information about The Roku Channel, visit our Support page here: What is The Roku® Channel?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Free Roku Channel on Samsung Smart TV

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@botsla 

Thanks for the inquiry.

You will only be able to add channels on a Roku device or a Roku TV. The Samsung SmartTV allows access to The Roku Channel, but it does not have the capability of adding channels as it is not a RokuTV.

For more information about about adding channels visit our Support page here: How do I add channels to my Roku® streaming device?

For more information about The Roku Channel, visit our Support page here: What is The Roku® Channel?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Roku Channel app on Samsung tv

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How can I add a channel to Roku channel which is an app that I downloaded on my Samsung TV. This is an app that comes from Samsung Smart TV.

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Roku Employee
Roku Employee

Re: Roku Channel app on Samsung tv

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@mchance 

Thanks for the inquiry.

You will only be able to add channels on a Roku device or a Roku TV. The Samsung SmartTV allows access to The Roku Channel, but it does not have the capability of adding channels as it is not a RokuTV.

For more information about about adding channels visit our Support page here: How do I add channels to my Roku® streaming device?

For more information about The Roku Channel, visit our Support page here: What is The Roku® Channel?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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