Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Factory Sealed box with Roku streaming stick + has used product inside
I purchased a Roku streaming stick + today from Target in Columbia, SC. The package was factory sealed.
Imagine my surprise when I plugged the device into my TV and found that someone’s credit card, Prime and Netflix we’re pre-programmed into the stick, and no amount of me attempting a factory reset would actually delete the information.
Is Roku actively “refurbishing” or “recycling” their products and repackaging them as new?
Re: Factory Sealed box with Roku streaming stick + has used product inside
I just bought 4 brand new Roku sealed in packaging from Sam’s Club. When I went to set up the last one it had someone else credit card, name, Netflix HBO Max & Hulu already programmed in. Beware if you return a Roku without doing a factory reset they apparently refurbish and sell back as new. The next person have free range to all your Roku stuff including your credit card.