Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Express+ will not load

My Roku Express+ will not load. I have tried several HDMI inputs in the tv, I have changed the batteries in the remote. Nothing happens.

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1 Reply
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Roku Employee
Roku Employee

Re: Express+ will not load

@Songspirit1 

Thanks for the post.

Can you please clarify the issue you are experiencing?

What are you specifically seeing? How are you powering the device? is it plugged plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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