Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
Re: Express set-up - rejection of known valid WIFI password
What I'm finding out is that I have already done and posted that I have done all of the things (see all of my posts about this issue throughout this forum). Please stop sending out the "boilerplate" response. What I would like right now is for someone from Roku to contact me so that I can return this unit and get my money back. This update has made my device no longer functional and therefore I would like my money back.
If you have tried all the troubleshooting steps provided by our Support page and still need further assistance with your issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the troubleshooting steps you have taken. I'll be able to assist you further from there.