Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Express Stuck on software update

I’m setting up my Roku express and it’s been stuck on “software update: please wait. Do not remove power” screen for an hour. Does it really take that long to install the software or is something wrong?
1 Reply
Level 10

Re: Express Stuck on software update

Yeah somethings screwy.

Unplug it count to 30 and plug it back in.

It may have just hung and is ready to go...

Good Luck

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