@Payers-km
Thanks for the inquiry.
Can you explain in detail what process you took and what you are seeing? Have you tried setting up your device again with the account that you have just created?
For more help with your issue, please see our Tips for Creating a Help or Support Topic in the Community. Including important details in your issue report helps us better understand the specific issue you are reporting.
Thanks,
Danny
Danny R.
Roku Forum Moderator