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Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Payers-km
Level 7
‎12-10-2019 10:24 AM

During web setup tv timed out..wants to setup all over

Have account setup, but tv says to start over

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RokuDanny-R
Roku Employee
Roku Employee
‎12-10-2019 01:45 PM

Re: During web setup tv timed out..wants to setup all over

@Payers-km 

Thanks for the inquiry.

Can you explain in detail what process you took and what you are seeing? Have you tried setting up your device again with the account that you have just created? 

For more help with your issue, please see our Tips for Creating a Help or Support Topic in the Community. Including important details in your issue report helps us better understand the specific issue you are reporting.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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