Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

During setup will not pass update

It keeps updating software and restarting. At least 10 times now. Will not go to next screen. Suggestions?

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: During setup will not pass update

Some people have reported success by connecting to a wifi hotspot on their phone for the setup process, then when all is working resetting the network connection to their normal home network.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
0 Kudos