Getting Started - Setup & How-to

[BAP]

I'm vetting a message that I didn't confirm the new selection so the last display type is being used.  When I click ok it takes me back to choose 720p or 1080p.  I'm confused and frustrated.

[RokuDanny-R]

@BAP 

Thanks for the post.

Have you tried factory resetting your device and trying to set the device up again to see if that resolves your issue?

For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted.


Thanks,
Danny

[makaiguy]

When you change the Display type to a new setting it runs you through a several screens.

• A screen where you can choose from the available options on that device.
• A screen where it analyzes your choice to be sure your tv supports it, then gives the option of going to that choice if you wish.
• A screen with a countdown timer and two choices:
      Yes, screen looks good
      No, I will choose a different setting
  The "No" option is highlighted by default.  To keep the screen resolution you have chosen, you need to arrow up to the "Yes" option and click on it before the timer runs out.