Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Device unlinked

For some odd reason, my Roku player needs reactivate. It worked fine last night. Channels and everything reset like it never existed even though my account is still active. Anybody else have this issue? 

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Device unlinked


Thanks for the post.

How are you powering the device? Is it plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter?

Please keep us posted.


Danny R.
Roku Forum Moderator
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