Gave it another try. I activated it through the email link. there are no codes to enter.
Enter the email address associated with your Roku acct. >Hit continue on tv screen >wait for the email>open email with a regular computer email client( I use Mozilla Thunderbird) make sure to allow remote content( if you use thunderbird you'll know what I mean) >click the activate button IN THE EMAIL. >click continue through all the channel subscription offers> after clicking the last continue button you should see the Roku start populating your channels, done. (may take a few minutes if you already have a Roku account and you are just upgrading)
Note: There are no codes from the Roku device to enter. Didn't even need to be logged into my Roku account.
Don't know if this makes a difference:
I upgraded from a Roku streaming stick to Roku Express 4K+
First attempt was with a Roku Express 4K from Walmart which I returned. the Express 4K+ was purchased at Best Buy>
My Roku Express 4K+ and my computer were on the same network with my VPNs turned off during activation.
I just bought my second Roku Express 4K+. First one set up nice and working great. I did nor receive the link to activate the new device. Device is ready to go but despite requesting the link to avtivate multiple times I have not received it by email. I verified my account credentials including the email address. I see many people have had the same issue. Whats next? Seems Roku support would have some way to contact them but if they have one I can't locate it. Any advice would be welcomed
Have not received email activation for the new Roku Express 4K + I just bought. The network and the remote have been set up but I can't activate. My first one set up perfectly. Thanks in advance.
Thanks for the post.
If you are unable to receive the activation email to setup your Roku device, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.
Thanks for the follow up and providing us with your information.
I have passed along your information to our Support team. They will follow up and assist you.