Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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Jessymullenix
Channel Surfer

Re: Connectivity issues and broke remote

Don’t be mean to me 😵💫

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FastFurious
Roku Guru

Re: Connectivity issues and broke remote

No one is being mean. But to assist you we need all the information. Roku makes several models 

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Jessymullenix
Channel Surfer

Re: Connectivity issues and broke remote

Roku express 

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FastFurious
Roku Guru

Re: Connectivity issues and broke remote

There are several versions of the Roku Express. The model number is needed to know what remote you will need to purchase. Look on the outside of your Roku. It is stamped in black ink what the model number is. An example is 3930. That is the models number for the base model Roku Express. 3941 is the Express 4K+

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