Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Italnicky
Level 7

Connection problem

My Roku only works on HDMI 1 which is located directly behind my TV. I have 3 other HDMI ports in side of TV but Roku does not work on those. My TV is not a smart TV
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6 Replies
dgrace
Level 7

Re: Connection problem

Did you change input on the tv to one of the other hdmi ports as you tried them?
"I might be moving to Montana soon..."
FZ
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Italnicky
Level 7

Re: Connection problem

Yes I did dgrace and still no connection on HDMI 2,3,4
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DBDukes
Level 9

Re: Connection problem

"Italnicky" wrote:
My Roku only works on HDMI 1 which is located directly behind my TV. I have 3 other HDMI ports in side of TV but Roku does  not work on those. My TV is not a smart TV

Which Roku do you have? What's the model number? Settings > System > About
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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Smokindog
Level 8

Re: Connection problem

"Italnicky" wrote:
My Roku only works on HDMI 1 which is located directly behind my TV. I have 3 other HDMI ports in side of TV but Roku does  not work on those. My TV is not a smart TV

Please tell us the make and model of your TV as well as the model number of your ROKU.
Brought to you from someplace in Texas!
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Italnicky
Level 7

Re: Connection problem

Hello all. I have a Sony Bravia TV ( not smart) and RoKu express
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Smokindog
Level 8

Re: Connection problem

"Italnicky" wrote:
Hello all. I have a Sony Bravia TV ( not smart) and RoKu express

What are the exact model numbers of both?
Brought to you from someplace in Texas!
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