Getting Started - Setup & How-to

[jamiepwall]

So my charger for my Roku stick broke.  I got a new one and now the remote doesn't work for the roku stick.  I cannot connect to the internet to use the remote app on my phone. I also tried to create a hotspot with my wifi information and that did not work either. And I tried resetting the stick and the repairing with the repair button by the batteries and that did not work.  Can someone please help.

[renojim]

You have to get that remote to work or buy a new one.  Make sure you're using new batteries.

[Gladisveron]

Me pasa lo mismo, no me funciona el control remoto, quiero agregar el celular como control y me dice que no encuentra la red, cuando quiero agregar la dirección IP manual me dice  que no está conectado.

[RokuDanny-R]

@jamiepwall 

Thanks for the note.

As @renojim mentioned, you will need a remote to setup your device.

Please provide us with the Roku model so we can recommend you the appropriate remote needed for your device.

Thanks,
Danny