Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
During setup while connecting to my internet the purple box pops up and has a green check by wireless connection and a green check by internet connection . And then it does nothing else it does not continue to set up.
We would recommend trying to perform a factory reset on your Roku device and setting it back up again after rebooting both your wireless router.
I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can setup your device. Once the device is setup, then you switch back to your home wireless network.