Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Lavina
Level 7

Changing email

I just bought another Roku tv and my son sat it up but put the wrong email on it so it does not match my existing roku account. I can’t figure out how to change the email on my tv. Any help appreciated since speaking to roku directly is not allowed. 

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2 Replies
Strega
Level 14

Re: Changing email

It sounds like it's time for a factory reset,

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makaiguy
Level 21

Re: Changing email

The only way to change the account a Roku is linked to is to do a factory reset (see link @Strega gave you) and set the device up again from scratch, this time linking to your desired account.

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