Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Model5
Level 8

Changed TVs with my Roku SS+

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I recently moved my Roku Stick to a new TV from where originally set-up. How do I go about configuring the remote for the new TV to control volume, turn it on/off, etc. 

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Tivoburkee
Community Streaming Expert

Re: Changed TVs with my Roku SS+

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Settings> remote & devices> remote in use> program tv> follow the prompts

 

Edmund
Roku Community Streaming Expert

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6 REPLIES 6\
Tivoburkee
Community Streaming Expert

Re: Changed TVs with my Roku SS+

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Settings> remote & devices> remote in use> program tv> follow the prompts

 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Model5
Level 8

Re: Changed TVs with my Roku SS+

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Thanks Tivo. Not sure how I missed that. I'll give that a go.

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Model5
Level 8

Re: Changed TVs with my Roku SS+

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That was too easy. It worked and I appreciate your quick response to my question. Cheers and be safe, be well.

petroguy
Level 7

Re: Changed TVs with my Roku SS+

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I brought my Roku ss+ home from the office, used it in one room yesterday and went out and purchased a new tv. The stick goes to the home screen, same as it was on the old tv, the remote is blinking but I can not move to settings or anywhere. The screen is frozen on the home screen. I have tried the stick on some tv's not used for a few years in the basement and I get the same result.

I have pressed the reset button on the roku ss+ to no avail.

I have unlinked the stick from my account to see if that would do anything since I will get a new link # after setup but to no avail. 

I have unplugged the roku ss+ and removed batteries numerous times to no avail.

The stick was working fine yesterday. 

I am lost. I have five other roku products(3 ultra's and 2 ss+.

I would appreciate any ideas-help that anyone could offer.

Thanks,

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Tivoburkee
Community Streaming Expert

Re: Changed TVs with my Roku SS+

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Did you have the SS+ powered and press the reset button for over 30 seconds? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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petroguy
Level 7

Re: Changed TVs with my Roku SS+

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Thanks for the response 

yes I did and I was able to get back to the start of the roku installation and now it is hung up at the pairing screen. I have had this stick working on this tv in the two weeks so this is very frustrating 

I have reset the stick several times and tried new batteries but to no avail. 

I finally gave up for the evening. 

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