Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
I brought my Roku ss+ home from the office, used it in one room yesterday and went out and purchased a new tv. The stick goes to the home screen, same as it was on the old tv, the remote is blinking but I can not move to settings or anywhere. The screen is frozen on the home screen. I have tried the stick on some tv's not used for a few years in the basement and I get the same result.
I have pressed the reset button on the roku ss+ to no avail.
I have unlinked the stick from my account to see if that would do anything since I will get a new link # after setup but to no avail.
I have unplugged the roku ss+ and removed batteries numerous times to no avail.
The stick was working fine yesterday.
I am lost. I have five other roku products(3 ultra's and 2 ss+.
I would appreciate any ideas-help that anyone could offer.
yes I did and I was able to get back to the start of the roku installation and now it is hung up at the pairing screen. I have had this stick working on this tv in the two weeks so this is very frustrating
I have reset the stick several times and tried new batteries but to no avail.