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Cannot enter email address on TV screen to activate ROKU Premier
I am unable to enter my email address into the ROKU activation screen portion. I do not have a smart TV; therefore this TV or remote doesn't have the capability to enter any letters to complete this. I am logged in on the ROKU website though. This was purchased for an elderly relative to enjoy. No question that they cannot afford to buy a new TV. Any suggestions for this. Thanks
Can you please provide more information about the issue you are experiencing? What Roku model device are you using? Have you tried pressing the directional buttons or the OK button on our remote to see if it will prompt you with the keyboard to enter your email address? Have you tried replacing the batteries in your remote?
With more information we will be able to assist you further.