Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gdaymate
Reel Rookie

Cannot activate Roku device

This issue has not been resolved. My Gmail address is not receiving the automated emailed activation link. Also I used an alternate (not gmail) address with no success. As of today I have tried dozens of reboots, resets, unplugs, replug, and nothing has worked. 

This all started this morning when no apps would connect (hours of attempts & reboot, etc & confirming wifi, internet all at excellent connection & speed) so I reckoned a Factory Reset was in order.

The above is the current result.

0 Kudos
4 REPLIES 4
HDMIGuy
Roku Guru

Re: Cannot activate Roku device

I just activated a device.  Mine worked fine.

0 Kudos
gdaymate
Reel Rookie

Re: Cannot activate Roku device

Darn, might be my TV then. Thanks for the reply, cheers.

0 Kudos
HDMIGuy
Roku Guru

Re: Cannot activate Roku device

Do you have a DVD player, other streaming device, anything you can attach to the TV to see if that works?  Are you in the United States?  

0 Kudos
gdaymate
Reel Rookie

Re: Cannot activate Roku device

Yup in the US. DVD player running fine (only device connected to tv).

0 Kudos