Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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MNL
Level 7

Can't re-link device

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So I de-linked / de-activated roku premiere device on my account online in error.  Now when I turn the TV on, Roku is there but no channels or whatnot because it's not linked.   When I go onto my account online to "activate" a device, it's asking for the Link Code displayed on my TV.  But there is NO LINK CODE because it was already linked and I stupidly unlinked it on my account.   HOW DO I RE-LINK my tv to my account? 

Please help.  Thank you!  

Marge 

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renojim
Community Streaming Expert

Re: Can't re-link device

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You have to factory reset the device.  When you link back to your account all of your channels, purchases, and subscriptions (paid through Roku) will return.

https://support.roku.com/article/208757008-How-to-factory-reset-before-returning-selling-or-gifting

Roku Community Streaming Expert

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renojim
Community Streaming Expert

Re: Can't re-link device

Jump to solution

You have to factory reset the device.  When you link back to your account all of your channels, purchases, and subscriptions (paid through Roku) will return.

https://support.roku.com/article/208757008-How-to-factory-reset-before-returning-selling-or-gifting

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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