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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Kt1026
Level 7
‎09-06-2020 11:31 AM

Can’t find cable signal when setting up

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During set up of The new TV, it is unable to find the cable signal even though everything is plugged in and on. Does this typically indicate a problem with the cable box?

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renojim
Community Streaming Expert
‎09-06-2020 12:01 PM

Re: Can’t find cable signal when setting up

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If you have a cable box you shouldn't be searching for a cable signal.  Connect the cable box to the TV with an HDMI cable and then switch the TV to the appropriate HDMI input.

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renojim
Community Streaming Expert
‎09-06-2020 12:01 PM

Re: Can’t find cable signal when setting up

Jump to solution

If you have a cable box you shouldn't be searching for a cable signal.  Connect the cable box to the TV with an HDMI cable and then switch the TV to the appropriate HDMI input.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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