Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
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Level 7

Can't enter account email with Roku Express

On my Dynex DX-RC01A-13 tv I got to the point of entering my account email but there is no keyboard on screen to use to enter it.  The Roku Express accessed my internet connection and I have the Roku "Activate your Roku player" screen.  I'm stymied.  Any help would be appreciated.

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Community Streaming Expert

Re: Can't enter account email with Roku Express


When you get to the "Activate your Roku player" screen, you will need to use a web browser on a computer/laptop/phone, etc in order to link to your new Roku Account (Follow the on-screen TV prompts and use the activation link sent to your email.)


You can review setup in this link and watch short video. Step 4 covers the Activation process.



You can also use this Support article (How to activate or link your Roku® streaming device).


Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660x, Premiere+ 3921, Express 4k+ 3941
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