This is happening to me as well. I've restarted the device several times, done factory resets, signed up for free trials ill never use and still can't get past the activate your roku player screen. I've been sent about 12 activation emails and still isn't working. Doesn't give me much faith in a device that was just taken out of the box at few hours ago.
If you are stuck on that page, what happens if you pull the power plug for a few seconds and plug it back in?
Thanks for the posts.
If you are trying to activate your Roku device and are using a Smartphone to activate, we would recommend trying the following:
Please keep us posted what you find out.
During activation, I entered my email that has other devices linked already. I received activation email message and followed all steps. I can't get beyond the screen that allows up to 4 promotions to be selected. I tried selecting some (to see if I could get beyond this part of the activation). It didn't work. My TV screen continues to srate that I need to check my email.