Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Toby2
Level 7

Can't complete activation setup

I am trying to activate my Roku Express and I do receive the activation link but I can't get past the "offers" to complete the setup.

28 REPLIES 28\
Casemaster
Level 7

Activate your tv offers page

I'm trying to set up my TV but when I Finish the last screen in the set up it takes me to a free offers page that won't let me advance further is there a way around this?

Consuelaholt
Level 7

Re: Can't complete activation setup

I'm having the same issue so irritated about this 

Mcheney
Level 7

Re: Activate your tv offers page

Having same issue

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AM8zin
Level 7

Unable to move passed the "Free Trial" screen.

I don't want to register for any Free trials, however, the ones i tried to register for rejected/cancelled the free trial attempts...multiple times. Right now my tv is on the Setup Help screen...with edit email, restart your tv, restart setup (factory reset), and close. I've tried all of the above options. Even to open my tv with a different email address to no avail. I would like to know if i need an HDMI cord for any reason...and do i have to plug this roku tv different to the internet-wifi (modem+router, 2-n-1).

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AM8zin
Level 7

Re: Unable to move passed the "Free Trial" screen.

...or if i need to plug my roku tv directly into the modem+router/wifi port?

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Cmj2997
Level 7

Re: Can't complete activation setup

Had the same issue, rotated my phone and was able to see the continue button. 

Hcameronphil
Level 7

Re: Can't complete activation setup

Where is the continue button?

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Eholzer7
Level 7

Streambar will not finish activation

The roku device never activated, multiple attempts by resetting my email, factory reset the device,  tried different networks, reset my wireless network,  different TVs. No matter what I do the display message on my TV always remains stuck on the "Activate your roku streambar" screen.  The screen never updates or changes,  even after selecting to activate via email link. 

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Super53man
Level 7

Re: Streambar will not finish activation

Did you get a answer on how to fix 

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