Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Can't change TV channels when Roku plugged in

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When I plug in my Roku Express, I can no longer change channels on the TV. If I hit the guide button or try to scroll up and down through the TV channels, I get sent back to the Roku channel. I am able to switch back to the TV by changing the input from HDMI 2 (the input for the Roku) to HDMI 1 and can view whatever channel the TV was last set to, but I can't change channels. How, other than unplugging the Roku each time I want to watch TV, do I address this issue? Thanks for your help.

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Level 18

Re: Can't change TV channels when Roku plugged in

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Go into menu of the roku, settings> system> control other devices(CEC)> unclick 1-Touch play box

Edmund

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Level 18

Re: Can't change TV channels when Roku plugged in

Jump to solution

Go into menu of the roku, settings> system> control other devices(CEC)> unclick 1-Touch play box

Edmund

View solution in original post

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Level 7

Re: Can't change TV channels when Roku plugged in

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Thank you very much, this solved the problem.

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