Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Can't access the screen with movies or tv

A few weeks ago I watched a movie on Roku and now I can't even access the screen where movies or tv shows are listed.  All I see is the screen with ABOUT and a list of other options and can't exit it or see the list of viewables. 

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Roku Employee
Roku Employee

Re: Can't access the screen with movies or tv

@PatsyH 

Thanks for the post.

Have you tried switching out the batteries in your remote? Have you also tried to reboot your device?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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