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Level 7

Can't access the screen with movies or tv

A few weeks ago I watched a movie on Roku and now I can't even access the screen where movies or tv shows are listed.  All I see is the screen with ABOUT and a list of other options and can't exit it or see the list of viewables. 

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Can't access the screen with movies or tv


Thanks for the post.

Have you tried switching out the batteries in your remote? Have you also tried to reboot your device?

Please keep us posted.


Danny R.
Roku Forum Moderator
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