Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
It goes in an endless loop telling me I haven't confirmed my display type. I have tried many choices. It all brings me back to the same screen of asking me to choose my display type. When I choose auto detect, it tells me what display I have but it always just sends me back to the choose your display type screen (1080 dpi, 4k, etc.). When I make a choice, it says I haven't confirmed.
This comes up as others having the same problem, but their solutions haven't helped us. This was a Christmas present that has failed! The solutions others said were to make sure you had a proper cable (we're using what came with it) and that your tv isn't in stretch mode. We went into TV settings and "stretch" isn't one of them that we could find. We tried different settings and nothing changed with the Roku.