Roku setup

[JGreg]

Hi I’m still getting A down for maintenance reply when try to setup roku from email

[RokuMary-F]

Hi @tc2954,

Thanks for the post.

We believe this issue has been resolved. We would recommend trying to activate your Roku device again to see if the issue is resolved. Please be aware that you may need to request another email activation link in the activation process again.

If you are still experiencing this issue, please feel free to let us know the exact steps you are using to replicate the issue.

Thanks,

Mary

[stfagos]

Hi,

I literally just got this message on my new TV. Copying and pasting solved it, rather than clicking the link.

[JM9]

The activation link for email is still down. Still receiving online messages for we are down for maintenance. Since yesterday.

[RokuMary-F]

Hi @JM9,

Thanks for the update.

Have you tried a different browser or do you have a computer you can access the website with?

If you are unable to resolve the issue, please send me a private message with your Roku account email address, and include the serial number/device id with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,

Mary

[afmanzjr]

Just bought a new Roku Express and unable to activate because Roku is down for maintenance.   I waited a while and it’s still down.  I resent email for new activation and it’s still down.  Isn’t there some other way to activate?  What good is my device if I can’t use it??

[RokuMary-F]

Thanks for reaching out, @afmanzjr.

Please send me a private message with your Roku account email address, and include the serial number/device id of the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,

Mary

[Rinnnaylor]

This absolutely works.. copy and paste the hyperlink in your email sent by Roku into a new browser. It will complete your set up... thank you to the user that posted this initially... you rock.. shame on Roku for not fixing this issue.. it’s been going on for a weeks..

[Rinnnaylor]

Please copy and paste the link into a new browser.. it works

[Rinnnaylor]

Please copy and paste your link into a new browser.. it will work.. I saw another user post it and it worked for me